![]() When connecting the Olympus devices in Composite Mode, You may get the following message displayed “Other applications may use the device”. HKLM\SOFTWARE\Citrix\ICA Client\GenericUSB “AutoRedirectStorage”=dword:00000001 Find Wow6423Node in the registry key and set the wave and mixer values to use icammdrv.dll. Set the following registry key to connect the Olympus mobile devices in storage mode automatically Navigate to HKEYLOCALMACHINESOFTWAREMicrosoftWindows NTCurrentVersionDrivers32Terminal ServerICA Name: msacm.ctxadpcm Type: REGSZ Data: ctxadpcm64.acm. If Citrix Receiver/Workspace doesn’t redirect the USB devices automatically after configuring the settings, then you can enter the following registry keys below: First check if RDP- Tcp and ICA- Tcp does not have audio disabled.Ensure that the device is not set for optimised redirection as this is not supported, Go to the Devices tab and click on Switch to generic as shown below.To enable automatic USB redirection, click on Citrix Preferences > Connections, tick the two boxes below Group Policy path is the same on Windows Server 2008 R. If there is no sound, right-click the Sound icon in the notification area, select Playback devices, and then reconnect your audio device if it is not listed. If all clients have the same issue, check whether audio and video playback redirection is allowed on the server. Check that the Citrix Receiver/Workspace is configured to automatically redirect USB devices as it could just be waiting for the user to select the device to redirect from the Devices tab. If the issue occurs to single/several clients, please check Remote Audio settings under Local Resources tab within mstsc.exe. ![]() The Citrix client drivers are not required in this environment and may cause conflicts so uninstall the Citrix client drivers At the same time, locate the device name under the Audio Inputs And Outputs section and right-click on its name. ![]() Confirm the removal process by clicking on the Uninstall option. The system will display a warning message on your screen. Ensure the Citrix USB redirection policy within Citrix Studio is enabled to handle the USB redirection. Right-click on the device name and select the Delete option.
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